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FREQUENTLY ASKED QUESTIONS
Q: WHAT IS THE COST TO RENT THE ESCAPE?
A: The cost is $100 per hour, 2 hour minimum.
Q: IS THERE A DAMAGE DEPOSIT TO RENT THE FACILITY?
A: The total cost of your event is paid up front and no additional damage deposit is required. We expect all guests to treat our facilities with respect. We reserve the right to charge the card used at booking for damages incurred during your event.
Q: WHAT IF I NEED TO CANCEL? DO I RECEIVE A REFUND?
A: If the original date you booked simply cannot work for you, we are happy to reschedule your event to another open date on our calendar. We will refund 50% of your total payment should you choose to cancel more than 30 days prior to your event. Canceling less than 30 days prior to your event is non-refundable.
Q: WHAT IS THE MAXIMUM OCCUPANCY?
A: The indoor maximum occupancy is 40 people.
Q: WHAT AMENITIES ARE INCLUDED?
A: Amenities include: Unique colorful decor, kitchenette with counter space, microwave, sink, mini fridge, chairs, tables, sofa seating, bathroom, free Wi-Fi, heat/AC, ample parking, and courtyard space.  When you book, you'll receive a door code that is good for the duration of your rental.
Q: IS YOUR KITCHENETTE STOCKED?
A: We do not provide anything but do have a few serving items such as serving utensils, large bowls and serving trays that can be used in a pinch. Prior renters may have left something that you are welcome to use, but you should plan to bring your own paper goods, dinnerware, silverware, cups, serving ware, etc. Please wash and return anything used during your event for the next guests.
Q: DO YOU HAVE TABLECLOTHS TO RENT?
A: No, sorry. You can use our undressed tables, or you are welcome to bring your own tablecloths.
Q: WHAT DECORATIONS DO YOU ALLOW?
A: We ask that you use command strips or blue painters tape to hang things on the walls. Please do not use poster putty, tacks, nails, glue dots or scotch tape on walls or ceilings. You may use things like electric tea lights, balloons or flowers as table decorations. Please no fake snow, small confetti or silly string. We do not allow open flames (with the exception of the temporary lighting of birthday candles) but electronic candles are welcome. If you have decor that doesn't fit these criteria, just give us a call and ask whether or not it's allowed.
Q: DO YOU CATER?
A: We don't provide any food service but you are welcome to bring in your own food and drinks, or have your event catered.
Q: CAN WE BRING IN OUR OWN ALCOHOL?
A: No, we only allow alcohol to be brought in by licensed vendors. We are happy to provide you with contact information for a vendor for your event. All licensed vendors must be insured.
Q: IS SMOKING/VAPING ALLOWED?
A: We do not allow smoking or vaping of any kind in our building facility or outside in the plaza. Smoking on the premises will result in a $500 fine that will be automatically charged to the credit card on file. 
Q: WILL THERE BE A STAFF MEMBER ON SITE FOR OUR EVENT?
A: A staff member will be available on call for your convenience should you have any questions or problems during your event.

If you have any other questions, please feel free to call us at
(765) 216-1253 
Or email us at theescapevenue@gmail.com
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